Eric is experienced in designing systems:

  • Devising the system and writing the rules for the largest online autism network in Singapore
  • Proposing a masterplan for the autism community in Singapore using unconventional groundbreaking ideas
  • Improving the usability and design of a versatile psychometric assessment platform
  • Writing various Standard Operating Procedure documentation for 3 different employers including:
    • An 80+ page document about the procedures for running a service centre serving thousands of clients daily
    • Procedures for conducting surveys
    • Procedures for doing data filtering and cleaning

Eric can provide support for:

  • Communities needing to define fair and constructive rules that support the different needs of diverse members
  • Organisations that want to optimise operations and standardise service levels with written documentation
  • Startups planning the terms and conditions to offer products and services to customers and clients