Eric is experienced in designing systems:
- Devising the system and writing the rules for the largest online autism network in Singapore
- Proposing a masterplan for the autism community in Singapore using unconventional groundbreaking ideas
- Improving the usability and design of a versatile psychometric assessment platform
- Writing various Standard Operating Procedure documentation for 3 different employers including:
- An 80+ page document about the procedures for running a service centre serving thousands of clients daily
- Procedures for conducting surveys
- Procedures for doing data filtering and cleaning
Eric can provide support for:
- Communities needing to define fair and constructive rules that support the different needs of diverse members
- Organisations that want to optimise operations and standardise service levels with written documentation
- Startups planning the terms and conditions to offer products and services to customers and clients